Video
Interview on Channel News Asia
New Interview with Rick Coles on Singaporean TV about leadership lessons from the great Antarctic explorer Sir Ernest Shackleton.
Singapore (TV)
Richard was quoted in 2009 by Channel NewsAsia, Singapore’s top business information channel on how investment in training in Customer Service can improve the bottom line by reducing customer acquisition costs.
Training in Singapore (excerpts 1)
Excerpts of Rick at one of his Customer Service workshops at the Tanglin Club in Singapore, 2009.
Training in Singapore (excerpts 2)
More excerpts of Rick at one of his Customer Service workshops at the Tanglin Club in Singapore, 2009.
Presentation Skills Workshop
Rick working with a small group on their presentation skills in Muscat, Oman, 2008.
Peak Performance Seminar (excerpts 1)
Excerpts of the Peak Performance Seminar with trainer Rick Coles and former New Zealand cricket captain Jeff Crowe at the Sheraton Hotel in Muscat, Oman, July 2006.
Peak Performance Seminar (excerpts 2)
Excerpts of the Peak Performance Seminar with trainer Rick Coles and former New Zealand cricket captain Jeff Crowe at the Sheraton Hotel in Muscat, Oman, July 2006.
Bank Sales Strategy Meeting Presentation (excerpts 1)
Excerpts of Rick working with the Bank Muscat’s sales strategy meeting in 2008.
Bank Sales Strategy Meeting Presentation (excerpts 2)
Excerpts of Rick working with the Bank Muscat’s sales strategy meeting in 2008.
Bank Sales Strategy Meeting Presentation (excerpts 3)
Excerpts of Rick working with the Bank Muscat’s sales strategy meeting in 2008.
Interview with Jan Carlzon (Conversations with Leaders)
Excerpts from ‘Conversations with Leaders’ inteview between Rick Coles and Jan Carlzon, former President and CEO of Scandinavian Airlines System.
Interview with Ruud Lubbers (Conversations with Leaders)
Excerpts from ‘Conversations with Leaders’ inteview between Rick Coles and Ruud Lubbers, former Prime Minister of the Netherlands.