Richard Coles, Prinicipal Trainer and Consultant of Coles Training has been Highlighted in the media on several occasions.

Television / Video

Richard was quoted by Channel NewsAsia, Singapore’s top business information channel on how investment in training in Customer Service can improve the bottom line by reducing customer acquisition costs.  See it here…

Dubai, UAE (Newspaper)

Richard was interviewed about the acclaimed ‘The Shackleton Way’ training seminar by the Gulf News, on of the most widely circulated English-language newspapers in the Middle East.  Read the article…


Richard Coles presents the radio show – “Let’s Talk Business” on 90.4 FM Radio Sultanate of Oman at 6:45 every Thursday and Saturday. Hear some excerpts here.


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