Team Building

MODULE NAME: Team Building in Action – An Interactive Training

NOMINAL DURATION:                2 – 4 Days (Note: this is subject to client’s customization needs)


To provide participants with a range of knowledge and skills required by a team member or a team leader as a foundation for their formal development.


Manager’s effectiveness is measured largely by the achievements of the work team. In turn, the work team’s performance depends on how well the supervisor understands and puts into practice the skills of good team leadership.

Every team is a collection of unique human beings, each with a contribution to make. Getting the most from the team means combining the talents of all members in a way that is best fitted to achieving the common task. This must be done while bearing in mind individual needs and ambitions.

We look at the characteristics of work teams, their problems, strengths and weaknesses and what goes on in them. In this course the trainer will adapt the work to meet as closely as possible the needs of the participants of the courses. The result will be to provide them with the skills and knowledge that will make them valuable members of any team they may be part of.


At the conclusion of this workshop participants will:

  • Have enhanced their understanding of team roles and how they can complement each other
  • Be able to explain the importance of bringing out the best in each team member
  • Have learned how to identify potential conflict among a team and how to deal with it
  • Gained overall understanding of dealing with unwilling team members and using the combined strengths of willing members of a team
  • Identify factors in effective team building
  • Will have participated in various interactive and group games that will prepare them to apply new skills they have learnt.


Learning Outcomes are achieved through structured inside / outside learning activities based on:

  • Profile of a Team
  • Establishing Starting points
  • Identify what needs be done to establish a team
  • What is a team
  • The needs of people in teams
  • How teams behave
  • The stages of team development
  • Effective team roles
  • Features of a team
  • Interpersonal relationships
  • Sources of power and influence
  • Group norms
  • Why do teams fail
  • Characteristics of an effective team
  • Key behaviors of teamwork
  • Your role as a team leader
  • Building the team
  • Cohesiveness
  • Developing your team
  • Advantages of teamwork
  • Effective team meetings
  • Nominal group technique
  • Team motivation
  • Discussions/coaching, feedback, questions, and action plans

The learner will be provided with:

Access to an environment conducive to learning, relevant sources of information, handouts, classroom discussion, practical examples, appropriate video, and visual aids.


Learning should be through a combination of teacher led instruction, power points, handouts, delegates input, audio-visual materials, group work, role plays and participation in group discussions, simulation games, and feedback questions. The goal is to lead the participants towards learning objectives. It will be interactive and fun to enable enhanced learning. As an additional enhancement, Rick Coles will provide some clips from motion pictures to highlight and illustrate the learning points we will be discussing.