Meetings Management

MODULE NAME: “Masterful Meetings Management”

NOMINAL DURATION: (varies according to needs, 2-4 Days)

Module Purpose:

To develop your skills in managing meetings, so that future meetings will be more productive. This module will equip the learner, and also enhance established strengths, with a range of knowledge and skills that are fundamental to positively contributing to an effective meeting anywhere.

Who Should Attend:

Managers of any discipline whose organizational role requires them to plan or chair meetings on behalf of the company or business unit, with internal / external customers or suppliers. More managers are required to chair and participate in meetings as part of their daily work. Through this course, you will develop a framework and understanding of the meeting process and its techniques, and gain the skills needed to achieve a better outcome for all concerned.

General Learning Objectives:

At the conclusion of this workshop participants will:

  • Realize that taking the chair in committees and meetings is a leadership role
  • That properly organized meetings can be very productive and add value to your company
  • By understanding various skills we can make meetings a time earner and not a time waster.
  • Understand what makes a successful meeting
  • Gain a wide understanding of the meeting process and unique techniques
  • Appreciate the problem of meetings and how to solve them
  • Gain overall understanding of how meeting techniques can guide your success
  • Understand the value of planning and having clear objectives

“A meeting is an event where minutes are taken and hours wasted”


Note: all or part of the following content is specially prepared for many types of needs and audiences.

Learning Outcomes will be achieved through structured learning activities based on:

  • Defining a meeting
  • Profile of “an effective meeting”.
  • Examine the framework to successful meetings
  • Planning and preparation – organizing for better meetings
  • Meeting objectives
  • The language of meetings
  • Types of meetings
  • Use of the process steps of meetings
  • The beginning process – setting the scene
  • Opening and closing a meeting
  • Problem with meetings and solutions
  • Purpose of meetings
  • Discussing the human dimension: style (push / pull) and relationships
  • Meeting tactics
  • The use of concessions and how to make them
  • Attitudes in meetings
  • Question and listening to encourage co-operative participation
  • Understanding importance of developing a meeting plan
  • Problem solving
  • Having goals
  • Meeting ‘menaces’
  • Organization
  • Leadership in meetings
  • The Three Laws of Meetings
  • Time Management
  • Effective Meetings flow chart
  • Examine meeting place and time
  • Types of roles in a meeting
  • Discussions/coaching, feedback, questions, and action plan to “APPLY”.

“Meetings are indispensable when you don’t want to do anything”

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