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A large new collection of articles and a new page of testimonials have been added.
New Articles:
https://www.colestraining.com/media/articles/
New Testimonials:
https://www.colestraining.com/about-2/testimonial-documents/
Interview on BFM Radio Luala Lumpur on the subject of winning back customers.
Rick is interviewed by ‘Raise Your Game’ on Kuala Lumpur radio concerning Customer Service: the Differentiator on September 8th, 2011.
Recent 2011 interview on raising your goals and reaching success with James Piecowye on Radio Dubai Eye Nightline.